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Your Data
Last updated: January 2025
Horeca Equipment Co. respects your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
We collect: Contact information (name, phone, email, address) when you create an account or place an order. Transaction data including order history and payment records. Usage data such as pages visited, search queries, and time spent on the site. Device and browser information for security and analytics. Communications you send us via email, WhatsApp, or contact forms.
We use your data to: Process and fulfill your orders. Send order confirmations, shipping updates, and receipts. Respond to inquiries and provide customer support. Send marketing communications (only with your consent). Improve our website and product offerings. Detect and prevent fraud and unauthorized access.
We do not sell your personal data to third parties. We may share information with: Delivery partners to fulfill your orders. Payment processors for transaction handling. Analytics services (anonymized data only). Legal authorities when required by law. All third-party partners are contractually bound to protect your data.
Our website uses cookies to: Maintain your shopping cart and session. Remember your preferences and login status. Analyze website traffic via Google Analytics. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
We implement industry-standard security measures including SSL encryption, secure password hashing, regular security audits, and access controls. Despite our best efforts, no internet transmission is 100% secure. Please use strong, unique passwords for your account.
You have the right to: Access your personal data at any time. Correct inaccurate information. Request deletion of your data (subject to legal obligations). Opt out of marketing communications. To exercise these rights, contact privacy@horeca.pk.
For questions about this policy, contact us at info@horeca.pk